Insights

“Mother, don’t tell me that I can’t,” said our son Geoff Crittenden. I replied, “You can do anything you set your mind to doing, but at what level of pain?” That conversation (as deep as a high school mother–son chat can be) sparked a journey that took him to the...

If I asked you, “Who is the father of leadership?” Warren Bennis might not be the first name that comes to mind. Yet Peter Drucker, himself a highly influential thinker and writer on the subject of management theory and practice, once gave him that title—and Bennis...

There is no denying it. We see it everyday. Conflict is all around us. Operating in seething conflict appears to be the norm these days. Americans are navigating very fraught waters in politics and culture. Statistics show that the average employee spends 2.8 hours...

As a client, Connie taught me so much. I am forever grateful she came into my life during the very first years of PSG. I have shared with others many times how she refined me and made me a better consultant and coach. Once, we were discussing an upcoming project where...

Now into my thirty-fifth year in this work, I have been reminiscing a lot about why I am so passionate about it. Throughout the years we have helped forward-looking individuals, teams and complete organizations discover their innate talents and advantages. We have...

When you care enough to send the very best, you send Hallmark. Of course you do. Hallmark’s current slogan was born in 1944, jotted down by a sales executive on a 3x5 notecard and capturing all the company wanted to convey– care, quality, excellence. When used as a...

I was driving to a client training session one day when every single dashboard light I have ever seen began flashing. It started with the Blind Spot Collision Warning System. I knew something was wrong because the side mirrors were flashing sporadically on both sides...

When someone sneezes near us we move away. We don’t want their germs. But a sneeze is an important protection mechanism. It clears irritants from your nose and throat, resetting the nasal environment and removing potential damaging microbes. Sneezing is the body’s way...