Client Stories

Hospitality is defined as the friendly and generous reception and entertainment of guests, visitors and strangers. GENEVA Camp and Retreat Center is located on the shores of Lake Michigan, just north of Holland. Executive Director, Kevin VanderKlok, says that at...

In an interview with Gwen Auwerda, Executive Director of Tulip Time Festival, she shared the benefits of working with PSG. The Tulip Time team is all of six staff and two contractors. Yet through their combined efforts, this top festival in the world attracts over...

In a recent interview with Lisa Blystra, President & CEO of Crossroads Prison Ministries, she shared the residual value of working with PSG that deepened their effectiveness as a team during the stay-at-home/work remotely season.

In an interview with Linda Jacobs, recently retired Executive Director of Good Samaritan Ministries, she shared the benefits of working with PSG.

In an interview with Steve Johnson, Chief Operating Officer of Ferox Consulting, a Grand Rapids based IT firm, part of the Huizenga Group, he shared the personal benefits of working with PSG. His Answer: It was Life-Changing.

Challenge In anticipation of great staff turnover (51% of staff in less than three years), and with moving from a more traditional reporting style to matrix management where all staff would work in teams, the RCA leadership began asking the questions: How do we put...

Challenge For city and county governments, the stakes of a bad hire are extremely significant. Solution PSG introduced the County of Ottawa to the Kolbe RightFit™ for selecting new hires. For the county, the Kolbe System™ represents the missing link in our hiring...

Challenge Collaboration amongst consultants from different regional branches and between our GR based headquarters and a field of offices across the state is critical, and yet it is a constant challenge due to the vast geography of Michigan. Solution PSG used the...

Challenge With most small businesses, you get to add new members one at a time as your business grows.  As the newly elected U. S. Congressman in Michigan’s second district, I needed to go from a staff of 0 to 18 in a nanosecond. Solution Having personally experienced...